If you want to place a bet for the dealer, an even money bet like red/black or odd/even makes more sense and would be more akin to the dealers' bets you'd place at blackjack or craps. But on the rare occasions I play roulette, I usually just pass them a few $1 chips when I want to tip. – dealers that go hard on a tip hustle. I don’t mind a little work to try and get some stiffs to open up, but when you openly try and take advantage of a new or misinformed player, you’ve probably cost you and your co-workers more in future tip earnings than the $1-$5 you just dropped into your box.
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On This Page
Introduction
For those who have never played a table game before, this section is for you. It will benefit everybody if you know the basics of gambling protocol before you sit down for the first time. Few things are more annoying than a beginner at a table who doesn’t know what to do and has to be told everything several times by the dealer. Before your first time at a table game ask if your casino offers gaming instructions. At specific times of the day many casinos will give a tour of all the major games, explaining the rules and how to play. Some casinos offer a designated table where people can play with play chips to get their feet wet. If none of these options are available, then I would suggest watching a game from behind for a few minutes before sitting down. Notice the procedure and when you sit down try not to disrupt it. Following are some pointers which you can learn now or learn the hard way:
Understand the rules before you sit down.
Buy or cash in chips between hands only. If you sit down while a hand is in progress, wait patiently for the conclusion of the hand then buy in. Use this time to get your money ready.
Know that red chips are $5, greens are $25, and blacks are $100. At the table you may ask the dealer to make change for a large denomination chip, but don't ask to exchange small denomination chips for large ones.
When you cash out, the dealers prefer for you to trade in smaller denominations of chips for large ones. Between hands, give the dealer neat stacks of chips and let him/her count them and change them in.
In some games the cards are dealt face up. If this is the case, never touch your cards.
If the cards are dealt face down, then only touch your cards with one hand only! If you break this rule you will almost always get a sharp rebuke. Be gentle with the cards; don't bend them or put drinks on them. Some players have tried to cheat by bending specific cards slightly, for example the aces, and the dealers have to guard against this. I’ve seen new players told repeatedly to only touch their cards with one hand. If you can't seem to break the two-hand habit then sit on one hand if you have to. In some games, like Caribbean Stud Poker, you may not even touch your cards until the dealer signifies that you may by turning on a light.
Never touch your bet once the first card has been dealt. Wait until after the hand is over.
Do not drink excessively. Much worse than a new player is a drunk.
Speaking as a non-smoker, if you must smoke please try to maximize the time between cigarettes. When you exhale do not do so in the face of other players or the dealer. When you are done with your cigarette please fully put it out, not letting it emit smoke from the ash tray. I respect your right to smoke, even at my table, but try to make it as painless for me as possible.
In blackjack do not rebuke another player for the way they play their hand. There is a mistaken belief that unnecessary hitting causes everyone to lose at blackjack. This is addressed in more depth in my blackjack FAQ.
Do not ask the dealer for advice. Dealers do not want to be blamed if you follow their advice and you lose so they will usually give a vague answer if you ask. An exception is pai gow and pai gow poker, where you may ask the dealer how he would play his hand according to the 'house way.'
Do not ask for pity if you have a bad hand, it happens to everyone. Numerous times I have seen a player hit a stiff hand in blackjack and get an additional small card but still be in the 12-16 point range. When this happens some players will often show their cards to the dealer, make a big sigh, and expect some sympathy for having to make another decision. Nobody cares about your hand but you, make a decision quickly and do not hold up the game.
Tipping is more open to your judgement than the other rules of etiquette. In my opinion you should tip 2/3 based on how friendly and helpful the dealer is and 1/3 on how much you are winning/losing. Even if you are losing you should still tip if the dealer has been trying to make the experience more fun.
Some games, especially blackjack, involve hand signals to signify how you want to play your cards. You must use hand signals, verbal instructions are not enough. Please know them before you sit down, it is very annoying when a new player has to be instructed over and over. Here are the hand signals in blackjack when the cards are dealt face up:
- Hit: Tap the table.
- Stand: Wave your hand, palm open, parallel to the table.
- Double/Split: Place your matching bet next to, never on top of, your original bet. If you have two fours or two fives, you should hold up one finger if you are doubling, and two fingers if you are splitting.
Here are the hand signals in blackjack when the cards are dealt face down:
- Hit: Lightly scrape the corner of the cards against the felt.
- Stand: Slide your cards under your bet. Do not lift your chips in the process.
- Double/Split: Place your cards face up on the table, just above your bet. Then place your matching bet next to, never on top of, your original bet. If you have two fours or two fives, you should hold up one finger if you are doubling, and two fingers if you are splitting.
If you bust then lay down your cards face up by your bet. Do not throw them in disgust, as it is very rude. If you can’t handle losing, then don’t play at all.
If you plan to play craps please visit my section on craps where I give specific craps etiquette suggestions.
Tipping
“Thou Shalt Tip” is one of my Ten Commandments of Gambling. This includes tipping dealers and cocktail waitresses. In my opinion dealers should be tipped 2/3 according to their service and 1/3 according to how much you are winning or losing. There is no firm social norm but I suggest about one half your average bet per hour. The smaller your average bet the greater the ratio of tip to bet should be. Cocktail waitresses should get $1 per drink, and water counts. I highly recommend CocktailDoll.com for more information on proper cocktail waitress etiquette. Tipping in electronic games, namely slots, video poker, and video keno, is a matter of much debate with no firm social norm. After discussing this with a number of experts in this area I think a good rule of thumb is to tip 0.5% to 1.0% on any jackpot requiring a hand pay. The smaller the jackpot the larger the percentage.
In an earlier edition of my etiquette tips I incorrectly said the player should only feel obligated to tip if the dealer is friendly and they are winning. Here is what some dealers had to say:
Love your page and agree with almost all your opinions I’ve read with the notable exception of tipping. As a person with years of experience dealing, I take exception to your advice in regards to not tipping unless you are winning. We dealers work just as hard for you regardless of your good fortune or, unfortunately more often, your bad. I, and most other dealers I know, feel that after any length of time at a table a tip should be offered occasionally even when losing. Now don’t get me wrong. If you were to sit down and lose continuously, obviously I wouldn’t think a tip would be forthcoming (I also think a change of tables, games, casinos or plans for the day would be in order). Since tips are given in return for a courteous service provided, tips shouldn’t be withheld based on gambling success.
Thank You, Dave
Here is what another dealer said:
I appreciate that you provided a rebuttal for your tipping policy. Playing at a table with a friendly efficient dealer and failing to tip because you didn’t win is the same as receiving good service from a restaurant and not tipping the wait staff because you didn’t like the flavor of the soup. The waitress and dealer serve, with the understanding that you will tip if the service is good, they don’t cook the food or decide the outcome of the game. If you can’t afford the food and the tip for the server, eat at home. If you can’t afford to gamble and tip the dealer, play at home. A tip is the price of the service, not tipping is stealing the service.
Brian
Casino Dealer
In the spirit of providing dealer comments here is another one:
I get so tired of being blamed for people losing, for being called names and for people getting so mad when they lose. I am also tired of dealing to drunk people. I work the graveyard shift and have for years now. I deal to intoxicated people often and it’s no fun at all. In my opinion, the best player is the one who comes for fun and has a good attitude. If my cards aren’t friendly, then move on to another table. We as dealers are teased a lot about being mean and taking people’s money and while a lot of it’s fun (we tease back too!!)....the player that gets too mad & frustrated because he’s losing shouldn’t be there at all!
S.R.
Biloxi Blackjack Dealer
Here are some more comments from a dealer about the etiquette of tipping:
I’m glad someone is curious about the topic of tipping. Dealers make minimum wage, plus tips. As dealers, we want all of the players to win so that they will come across with tips. Remember that pit bosses, hosts, and mangement want the players to lose because they are accountable for the “hold” to the owners (who give out bonus checks). The bottom line is that dealers are the only friends the players have when playing table games. It’s time for more players to treat dealers like friends. I can say with great confidence that less than 40% of the people who play blackjack tip the dealer. God bless the people who do tip!!!
Most casino dealers share tips, but the one I work for, and a few others keep their own tips. Players can always ask the dealer how tips are handled. Players will generally get better service in a casino where dealers keep their own tips. Regardless of which casino players are in, tipping is greatly appreciated because we depend on tips to survive. Being a dealer is much like being a waiter or bartender. Most people won’t go out to eat if they can not afford to tip the food server; the same should apply to gambling in casinos. We dealers call tippers “Live” or “George,” and we call non-tippers “Stiffs.” I don’t mind dealing to Stiffs as long as they don’t expect me to do anything but deal the game. There’s nothing worse than dealing to a table full of Stiffs who want to be catered to, entertained, and talked to for the entire hour, but none of them are courteous enough to tip. Most Stiffs just don’t know the etiquette of tipping because management doesn’t allow dealers to encourage players to tip. A George is a high-roller who hands out hundred, five hundred, and thousand dollar chips to dealers. Georges are rare, but they’re out there and are held in the highest regard by dealers. These are the players who make pit bosses wish they were still dealers. If a player wants to be considered Live, all they have to do is put the dealer up for .50 cents or a dollar on most hands they play (doesn’t seem like much, but it adds up quickly). Don’t hand the money in; bet it for the dealer. Players can ask the dealer how to bet the tip if they don’t already know. Players should definitely not wait until the dealer goes on break before they finally give a tip; this isn’t a cab ride, it’s per-hand service. Bottom line: Don’t be Stiff, be Live, and your casino experience is guaranteed to be much more enjoyable.
Chuck
Dealer
The following letter expresses another point of view regarding some of Chuck’s comments:
Dear Wizard,
After reading a posted letter from a Dealer (Chuck) in your Gambling Etiquette section concerning tipping, I had to comment on a few of his statements. I have been in the casino business for 14 years at 8 different casinos (all in the Table Games department) and am currently an Assistant Manager in Tucson, Arizona.
Although I agree with Chuck the Dealer that guests should tip Dealers, I don’t agree with the implied assumption that guests should tip all Dealers. Tipping, as you have pointed out, should be based on guest service. Most casinos in Arizona (as well as most of the west coast) are “keep your own” so we deal with the entitlement issue every day. Although our Dealers do very well, there are always some who are never happy with how much they make. These seem to be the ones who have the attitude that they are entitled to more, even though their guest service (or dealing) skills are less than acceptable. If a Dealer, like any other service industry employee, wants to improve their bottom line, they should work to enhance their guest service skills. Remember, as a Dealer, you are a front line employee and there for the guest.
I also don’t agree with Chuck’s statement, “I don’t mind dealing to Stiffs as long as they don’t expect me to do anything but deal the game.” As Table Games Management, we expect all Dealers to both deal their games to procedure as well as deliver excellent guest service regardless of the amount of tips they receive. I doubt Chucks employer would care much for his attitude. It sounds as though he is shooting himself in the foot--remember Chuck, all guests are potential tippers! Why would a guest tip you if you are doing nothing but “dealing the game?” Even though it’s an easy job, you still have to work.
Chuck is also quite misdirected with the statement that Pit Bosses, Hosts and Management want the guests to lose. On the contrary, we like nothing more than to see guests win and leave happy. It is not a question of wanting them to lose (remember, the odds are stacked in our favor). We don’t want the guest to lose--they will lose. Gone are the days of the “old school” casinos where they sweat the money and look at every guest as a potential cheat. The new casino attitude is not “us against them,” but “how can we make the guests experience more enjoyable?” As the Wizard can tell you, the numbers will take care of themselves.
Chuck mentions that Management does not allow Dealers to encourage players to tip, implying that we don’t want our Dealers to make money. Casino Management does not allow Dealers to ask for tips (or hustle, as in hustling for tips) for obvious reasons — we don’t want beggars dealing our games. Imagine how a guest would feel if their Dealer tried to “shame” them into tipping. I have never been to a restaurant and had the waiter/waitress tell me how to tip and how much I should give them for their service. As mentioned before, the guest should tip based on service and not because they were pressured into it by a greedy Dealer.
I’m very glad that the subject of tipping has come up on your website so that players can become more educated on how and why they should tip. I have never worked with anyone in casino management who does not want their front line employees to be successful financially. On the contrary, I want our Dealers to be successful! If they are making lots of tips that means that our guests are happy and enjoy their experience in our casino and with our staff. That also means they will return to our casino and not go to our competitors. In both a management and front line sense, that is job security!
Thank you,
G
Tucson
This section is dedicated to Brian Coppersmith, a decent gambler but a habitual violator of gambling etiquette.
Written by: Michael Shackleford
Gamble enough in Las Vegas or other casino destinations and you’ll get a casino host. This person helps you with travel arrangements. She also offers perks like free rooms and meals.
If you have a host, take advantage of the situation. Use their services for whatever you need.
But a casino host won’t tell you everything.
1- Which Games Offer the Highest Comps
The core of a casino host’s job is to get you to gamble as much money as possible. As long as they can get you to put as much money as possible into play, the casino advantage will eventually take the correct amount of it.
Good casino hosts know which games have the highest house edge and highest hold percentage. They also know which ones have the lowest. This information is usually directly tied to the level of comps you can get.
A casino determines a player’s comp level by how much the player is expected to lose. This is determined by the expected house edge on the game being played multiplied by the total amount wagered.
Here’s an example:
A player bets $100 per hand on blackjack. He plays 500 hands. His total amount wagered is $50,000.
With an expected win rate of 2%, the casino expects to win $1,000 ($50,000 X 2%).
Are You Supposed To Tip Casino Dealers
The more money the player is expected to lose, the better for the casino host.
2- Which Games Offer the Lowest House Edge
The casino host doesn’t want you playing the games with the lowest house edge. So they probably won’t tell you which ones have it.
It doesn’t matter which games have a low house edge if you don’t play them with the best possible strategy. But your host still wants you to lose as much as possible. They won’t steer you to better games.
3- They Don’t Have Your Best Interests in Mind
Your casino host doesn’t have your best interests in mind. Sure, they want you to have a good time, but only because people gamble more when they’re having fun.
Your casino host wants you to gamble as much as possible during your stay. Everything they do is directly related to this goal.
4- They Don’t Like You
Not every casino host dislikes every one of their customers. But the host isn’t your friend, and she doesn’t like you. Depending on your behavior, she might not dislike you, but don’t make the mistake of thinking she likes you – no matter how she acts.
The casino host’s job is to get you to gamble as much as possible.
Thinking your casino host is your friend? Try this little test:
Call your casino host – tell her you need to come to town on business but won’t have any time to gamble at all. Ask them what they can do for you or recommend for your stay.
If you drop thousands of dollars a year, you might still get a room. The casino doesn’t want to risk losing your future play. But even this has limits.
And if they do comp your stay in this situation, expect them to encourage you to gamble.
5- They Don’t Care About Your Stories or Your Family or Your Business
Casino hosts listen to your stories and look at the pictures of your kids or pets. But they don’t really care.
Their job is to make you think they care enough to get you to start gambling.
6- Nothing in the Casino is Free
The free drinks, meals, rooms, and flights aren’t really free. They’re paid for out of your expected losses. The casino tells you all of these things are free. They want you to be grateful that they’re taking care of you.
Take the blackjack player who’s expected to lose $1,000 per 500 hands played. He comes to the casino and plays 5,000 hands four times a year. His expected loss for every trip is $10,000. He will have a winning trip every now and then. But on average the casino will have their percentages figured correctly.
The casino knows the player is going to lose an average of $10,000 every time he comes. They also know they can afford to give him thousands in “free” things and still make lots of money.
How much does a round trip flight, hotel room for a week, five buffet comps, and four or five nice meals cost?
Nowhere close to $10,000.
7- Everything You Get is Directly Tied to How Much You Play
Your casino host might hint at this if you aren’t playing enough. But they don’t like to come straight out and say you have to play a certain amount up front.
If you want more comps you probably need to play more. You’ll see exceptions to this rule, but for the most part, what you get from your casino host is directly tied to how much you gamble.
8- If You Don’t Ask You Won’t Get
Many players don’t ask their casino hosts enough questions. Your host will probably take care of your meals and room if you play enough. But you really have no idea how much more you may be able to get. If you don’t ask you’ll never know what you might get.
Want to see the Grand Canyon or the Blue Man Group? Ask if your host can help.
What about a trip to the spa for your spouse?
You don’t even have to ask for monetary value things. Sometimes information can be valuable. Your host should either have a great deal of information or be able to access it.
9 – You Can Get a Better Deal at Other Casinos
Your casino host doesn’t want you to consider another casino. She doesn’t even want you to start thinking about talking to another host.
Are you a big player?
You should shop your play as much as possible. Get as much in return for your play as you can.
10- You Can Get an Upgrade for $20
$20 is an arbitrary amount. But often you can get a room upgrade for a small amount of extra money. Has your casino host arranged for a room?
Ask her how much you would have to pay to get an upgrade.
11- When You’re Just Short of a Big Upgrade or Perk
Unless you track your play (which you should do) and know how the casino determines the amount of your comps (almost impossible to find out), you won’t know where you are on the scale of players at the casino. The bigger the player, the more you can get, but there’s always a line separating one level of play from another.
If you’re just a few thousand short of the next level of player it would be nice to know so you could play a little more.
A smart casino host may let you know when you’re close, but most of them won’t. If they do tell you, make sure you know exactly how much more you need to play and what you will get in return. You don’t want to lose twice what it would cost you to buy the same perks.
12- When You’ve Had Too Much to Drink
Why do you think casinos offer free drinks to players?
The more you drink, the more you gamble.
Because your casino host wants you to play as much as possible, she’s more likely to order you another drink than tell you it’s time to stop.
13- Where to Find a New Casino Host
The casino host business is competitive. Hosts protect their clients fiercely. If you start thinking about finding another host, don’t tell your current host.
Conclusion
Playing enough to have a casino host and getting perks from the casino feels great. But you still need to make sure you’re watching out for your best interests.
The casino host wants you to play as much as possible. Everything she does is done with this ultimate goal in mind. Remember this. You should be able to take advantage of their services and have a good time along the way.